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Ultra Gentle Hydrating Cleanser

Ultra Gentle Hydrating Cleanser

Product Description

Product overview

Made in USA DRUGSTORE

An extraordinarily mild, non-foaming creamy cleanser with a minimal 10-ingredient formula that gently removes dirt, oil, and makeup while leaving skin feeling clean, moisturized, and naturally soft. Dermatologist-developed for even the most dry and sensitive skin, including those with eczema and rosacea.

Fragrance-Free Paraben-Free Soap-Free Oil-Free Dye-Free Hypoallergenic Non-Comedogenic Dermatologist Developed
Pregnancy
Yes
Fungal Acne
Caution
Comedogenic
1/5
Size
12 fl oz / 354ml
Price
~$10-12
pH Level
~5.0-5.5
Formula
Creamy Non-Foam
Ingredients
10 Only
Real reviews · YouTube Shorts
Why it's different

Polyglycerin Technology

Unique skin-nourishing polyglycerin formula that cleanses while maintaining hydration levels and protecting the moisture barrier.

01

Texture & feel

SENSORY
Consistency
Creamy Lotion
Scent
Fragrance-Free
Absorption
Rinses Clean
Finish
Soft & Hydrated

Polyglycerin Technology

Unique skin-nourishing polyglycerin formula that cleanses while maintaining hydration levels and protecting the moisture barrier.

Minimal Ingredient Formula

Only 10 carefully selected ingredients reduce the risk of irritation and allergic reactions for even the most sensitive skin.

Non-Stripping Cleanse

Removes dirt, oil, and makeup without over-drying or disrupting the skin's natural moisture barrier.

Dermatologist Developed

Clinically proven gentle on sensitive skin conditions including eczema, rosacea, and acne-prone skin.

02

Safety & compatibility

SAFE
Pregnancy & Breastfeeding Safe

Contains no retinoids, salicylic acid, hydroquinone, or other ingredients to avoid during pregnancy. Safe for daily use throughout pregnancy and nursing.

Fungal Acne: Use with Caution

Contains Cetearyl Alcohol and Polyglyceryl-10 Laurate which may potentially feed Malassezia yeast. However, as a rinse-off product, risk is lower than leave-on products.

Low Comedogenic Rating (1/5)

Non-comedogenic formula unlikely to clog pores. Contains no heavy oils or known pore-clogging ingredients.

Eczema & Rosacea Friendly

Gentle enough for use on skin with eczema, rosacea, and other sensitive skin conditions. Free from common irritants.

03

Ingredient breakdown

INGREDIENTS

Glycerin High %Proven

A powerful humectant that attracts and retains moisture in the skin. Found naturally in the skin and recognized as one of the most effective hydrating ingredients available.

  • Function: Humectant that draws moisture into the skin
  • Research: Studies show glycerin more effective than hyaluronic acid as a humectant
  • Benefits: Improves skin barrier function and maintains hydration
Comedogenic rating: 0 - Will not clog pores

Cetearyl Alcohol 2-3%Emollient

A fatty alcohol (not a drying alcohol) that acts as an emollient and emulsion stabilizer. Helps give the product its creamy texture while softening the skin.

  • Function: Emollient and texture enhancer
  • Safety: FDA approved, non-irritating for most skin types
  • Note: Different from drying alcohols like denatured alcohol
May not be suitable for fungal acne-prone skin due to fatty acid base

Polyglyceryl-10 Laurate Low %Gentle Cleanser

A mild, glycerin-derived cleansing agent that gently removes impurities without stripping the skin. Known for being exceptionally gentle and non-irritating.

  • Function: Gentle surfactant and emulsifier
  • Benefits: Does not leave skin feeling tight or dry
  • Skin Friendliness: Eye-friendly and suitable for sensitive skin

Phenoxyethanol <1%Preservative

A widely-used preservative that prevents bacterial growth and extends product shelf life. Considered safer than parabens and effective at low concentrations.

  • Function: Preservative and antimicrobial
  • Safety: Approved for use up to 1% worldwide
  • Note: Found naturally in green tea

10 ingredients

Water, Glycerin, Cetearyl Alcohol, Polyglyceryl-10 Laurate, Ethylhexylglycerin, Cetearyl Glucoside, Caprylyl Glycol, Carbomer, Sodium Hydroxide, Phenoxyethanol

FREE FROM: Fragrance, Parabens, Sulfates, Dyes, Oils, Soap, Essential Oils, Phthalates, Formaldehyde, Triclosan, Alcohol (drying type), SLS/SLES
04

Where it fits in your routine

ROUTINE
1
This Cleanser
2
Toner
3
Serum
4
Moisturizer
5
Sunscreen (AM)

Use as your first step morning and evening. Can be used alone or as a second cleanser after oil cleansing for heavy makeup removal.

05

How to use

HOW TO USE
1

Wet Your Face

Splash lukewarm water on your face to dampen the skin. Avoid hot water as it can strip natural oils.

2

Apply Cleanser

Pump cleanser into hands (1-2 pumps). No need to lather - this is a non-foaming formula.

3

Massage Gently

Apply to face using gentle circular motions for 30-60 seconds. Focus on oily areas like the T-zone.

4

Rinse Thoroughly

Rinse completely with lukewarm water until no residue remains. Pat dry with a clean towel.

06

Who is it for?

WHO

Perfect for you if:

  • You have dry or sensitive skin that reacts to most cleansers
  • You're looking for a fragrance-free, minimal ingredient cleanser
  • You have eczema, rosacea, or easily irritated skin
  • You're pregnant or breastfeeding and want a safe cleanser
  • You prefer non-foaming, cream-based cleansers
  • You're using retinoids or acids and need a gentle cleanser
  • You want an affordable drugstore option

Consider alternatives if:

  • You have fungal acne and need a strictly FA-safe cleanser
  • You prefer a foaming cleanser texture
  • You need heavy makeup removal (use double cleanse)
  • You have very oily skin and want deep cleansing
  • You want active ingredients in your cleanser
  • You prefer gel or foam textures
07

Skin type compatibility

SKIN TYPES
Dry Skin
Excellent

Perfect match! Non-stripping formula with glycerin leaves skin hydrated and comfortable, never tight or dry.

Sensitive Skin
Excellent

Specifically designed for sensitive skin. Minimal ingredients, fragrance-free, and clinically tested gentle.

Combination Skin
Good

Works well for combination skin. May not provide deep cleansing for oily T-zone but won't dry cheeks.

Oily Skin
Moderate

May feel too gentle for very oily skin. Consider the foaming formula version for better oil control.

Acne-Prone Skin
Good

Non-comedogenic and won't worsen acne. However, won't treat active breakouts - use with acne treatments.

08

Results timeline

1+ MONTH
Day 1

Immediate Comfort

Skin feels clean without tightness or dryness. No stinging or irritation, even on compromised skin.

95% noticed immediately
Week 1

Improved Hydration

Skin feels softer and more hydrated. Less flakiness and dryness compared to previous cleansers.

92% noticed smoother skin
Week 2-4

Calmer, Healthier Skin

Reduced redness and irritation for sensitive skin. Skin barrier feels stronger and more resilient.

90% reported softer skin
1+ Month

Maintained Balance

Consistent results with continued use. Skin maintains healthy moisture levels without new sensitivities.

88% continue daily use
09

Ratings by platform

14K+ REVIEWS
Amazon
4.6
Rating
12,000+
Reviews
Main complaint: Product may be discontinued/hard to find; some prefer foaming version
Walmart
4.5
Rating
1,500+
Reviews
Main complaint: Availability issues; some received wrong product variant
MakeupAlley
4.0
Rating
100+
Reviews
Main complaint: Some found it doesn't remove heavy makeup; mixed results for very sensitive skin
Influenster
4.4
Rating
500+
Reviews
Main complaint: May not suit all skin types despite "ultra gentle" claim
10

Pros & cons

BALANCED

Praised

  • Extremely gentle - doesn't sting or irritate
  • Leaves skin soft and hydrated, never tight
  • Minimal 10-ingredient formula
  • Fragrance-free and paraben-free
  • Affordable drugstore price point
  • Works well with retinoids and actives
  • Safe for eczema and rosacea
  • Good for use during pregnancy

Criticized

  • May be discontinued or hard to find
  • Doesn't remove heavy/waterproof makeup alone
  • Not fungal acne safe (contains FA triggers)
  • May feel too gentle for oily skin types
  • Non-foaming texture not for everyone
  • Some users still experienced irritation
  • No active treatment ingredients
11

Budget-friendly alternatives (dupes)

DUPES
90% Match
Gentle Facial Cleanser
$9.99
Budget Pick

Nearly identical gentle, non-foaming approach with 11 ingredients. Fungal acne safe unlike Neutrogena. Even simpler formula preferred by dermatologists.

85% Match
Hydrating Facial Cleanser
$15.99
Popular Choice

Similar hydrating, non-foaming formula but with added ceramides and hyaluronic acid for extra barrier support. 23 ingredients vs 10.

75% Match
Toleriane Hydrating Gentle Cleanser
$17.99

French pharmacy alternative with niacinamide and ceramides. More luxurious feel but higher price point. Contains thermal spring water.

12

Comparison with competitors

SIDE-BY-SIDE
Hydrating Cleanser
Key Ingredient Ceramides + HA
Size 16 fl oz / 473ml
Ingredient Count 23
Fungal Acne Safe No
Ceramides Yes (3 types)
Toleriane Rosaliac AR
Key Ingredient Niacinamide + Ceramide
Size 13.5 fl oz / 400ml
Ingredient Count 15
Fungal Acne Safe No
Ceramides Yes
Gentle Facial Cleanser
Key Ingredient Glycerin
Size 8 fl oz / 237ml
Ingredient Count 11 (Minimal)
Fungal Acne Safe Yes
Ceramides No
13

Storage & shelf life

12 MONTHS
Period After Opening (PAO)

12 months after opening

Storage

Store at room temperature in a cool, dry place. Keep away from direct sunlight and heat.

Packaging

Plastic pump bottle - hygienic dispensing prevents contamination

Travel Friendly

No - 12oz exceeds TSA limits. Transfer to smaller container for travel or purchase travel size.

13

Frequently asked questions

FAQ

Yes, this cleanser is considered safe for use during pregnancy and breastfeeding. It contains no retinoids, salicylic acid, hydroquinone, or chemical sunscreens - the main ingredients to avoid during pregnancy. The formula consists of gentle, pregnancy-safe ingredients like glycerin and mild surfactants. However, always consult your healthcare provider if you have specific concerns.

This cleanser is NOT considered fungal acne safe. It contains Cetearyl Alcohol and Polyglyceryl-10 Laurate, which are potential triggers for Malassezia yeast overgrowth. However, since this is a rinse-off product, the risk is lower than leave-on products. If you're actively dealing with fungal acne, consider Vanicream Gentle Facial Cleanser as a safer alternative.

Yes! This cleanser is an excellent choice when using active ingredients like retinol, vitamin C, AHAs, or BHAs. Its gentle, non-stripping formula won't add extra irritation to skin already sensitized by these actives. Many dermatologists specifically recommend gentle cleansers like this one when patients are on tretinoin or other retinoids.

This cleanser is best suited for dry, sensitive, and normal skin types. It's specifically formulated for sensitive skin conditions including eczema and rosacea. Those with combination skin can also use it successfully. However, people with very oily skin may find it too gentle and might prefer the foaming version of this cleanser for better oil control.

You'll notice immediate results - skin should feel clean, comfortable, and hydrated right after the first use without any tightness. Within 1-2 weeks, you should see improvements in overall skin hydration and reduced irritation. This is a maintenance cleanser rather than a treatment product, so it works to maintain healthy skin rather than treat specific concerns.

Use this cleanser as your first step in both morning and evening routines. For light makeup or daily grime, it can be used alone. For heavy or waterproof makeup, use it as a second cleanser after an oil-based cleanser (double cleansing method). Follow with toner, serum, moisturizer, and sunscreen (AM only).

No, this cleanser has a low comedogenic rating of 1/5 and is labeled non-comedogenic, meaning it's unlikely to clog pores. It contains no heavy oils or known pore-clogging ingredients. The formula is oil-free and specifically designed not to leave residue that could contribute to breakouts.

The cleanser has a PAO (Period After Opening) of 12 months. Store it at room temperature away from direct sunlight and heat to maintain its effectiveness. The pump bottle design helps prevent contamination and extends usability. A 12oz bottle typically lasts 2-4 months with twice-daily use.

— Skincarisma verdict
4.3 / 5 ★★★★☆

Verdict: Neutrogena Ultra Gentle Hydrating Cleanser is an excellent choice for those with dry, sensitive, or easily irritated skin seeking a no-frills, affordable cleanser. Its minimal 10-ingredient formula delivers on its promise of gentle cleansing without stripping moisture. While it's not fungal acne safe and may be too gentle for oily skin types, it's a solid everyday cleanser that works beautifully alongside active ingredients like retinoids. The only major drawback is availability issues as this product may be discontinued in some markets. If you can find it, it's a dermatologist-favorite for good reason.

Product Overview

question
lightbulb What are Quick Product Notes?

Quick product notes are a great way to check if a product is free from commonly avoided ingredients by skincare enthusiasts. These preferences come about for different reasons depending on the ingredient such as personal experiences, sensitivities, health preferences & etc.

muscle Pro Tip Alert!

Just because a product is not free from a common preference does not mean it's a bad product! You can make a personal decision whether or not you want to use a product that contains these ingredients or not - click the labels of the preference to read more about them.

Awesome, I Understand!

Quick Product Notes

Click on icons for more information
question
lightbulb What are Notable Effects & Ingredients?

Ever used a product that promised a certain effect but provided no results? It might not have contained any notable ingredients that could have been responsible for that promised effect. It doesn't matter what the marketing or packaging «promises» it can do, if it doesn't contain anything that can help - then the likelihood of it helping is low.

We help you identify key notable ingredients that have been shown to help with effects such as acne-fighting, brightening, UV-protection, wound healing & anti-aging to help you achieve your skincare goals smarter. Please note that different notable ingredients have varying levels of research behind them, some are extremely well proven yet some have mixed research in their efficacy.

muscle Pro Tip Alert!

Just because a product doesn't contain any notable ingredients doesn't mean it's bad. And a product with notable ingredients (or even many) doesn't necessarily guarantee the efficacy of the product performing these effects either. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine this.

Be smart and use this as just a starting point for you to make more informed and smarter choices and compare it with reviews to see if the product is right for you

Awesome, I Understand!

Notable Effects & Ingredients

brightening Brightening from 1 ingredient(s):
Glycerin
wound Promotes Wound Healing from 1 ingredient(s):
Glycerin
question
lightbulb What are Ingredients Related to Skin Type?

Why are some products great for some people and horrible for others? Well everyone has different skin types and different reactions to the same ingredients.

We've identified a range of ingredients that are commonly regarded as potentially good or bad for those with Dry, Oily/Acne-Prone or Sensitive skin.

muscle Pro Tip Alert!

A product that contains good or bad ingredients for your skin type doesn't always flat out make the entire product good or bad for your skin. There are other factors such as ingredient quality, concentration and formulation that will ultimately determine your skins reaction.

One of the best ways to use this section is to troubleshoot products you've had bad experiences with in the past. Check if it contains any of the marked ingredients to point out suspect ingredients to avoid in the future!

Awesome, I Understand!

Ingredients Related to Skin Types

Click on icons for more information
dry-skin Dry Skin
1
oily-skin Oily/Acne-Prone Skin
sensitive-skin Sensitive Skin
question
lightbulb What is the Ingredient Safety Breakdown?

Ingredient Safety Breakdown refers to the percentage % of ingredients in different risk categories as classified by EWG (Environment Working Group) if they are available. There are almost endless cosmetic ingredients and they are one of the few organisations globally that have assigned ratings to a lot of the more commonly used ingredients which is why we reference them.

muscle Pro Tip Alert!

EWG is seen by many to be more on the alarmist side in their assignment of health ratings resulting in rating ingredients as riskier than they actually are. We recommend using this a reference point rather than a strict guide of ingredient safety and to always do further research if into ingredients that you may find suspect.

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Ingredient Safety Breakdown

EWG Health Ratings
Low risk
Medium risk
High risk
Unknown risk
70% 20% 10%

Product ingredient list

Showing first 5 of 10 ingredients
EWG CIR Ingredient Name & Cosmetic Functions Notes
1 Unknown
Water
Solvent, Skin Conditioning
2 A
Glycerin
Solvent, Perfuming, Fragrance, Humectant, Viscosity Decreasing Agent, Hair Conditioning, Skin Protecting, Denaturant, Skin Conditioning
brightening Brightening
Promotes Wound Healing
Hydrating
1 A
Cetearyl Alcohol
Emulsion Stabilising, Opacifying, Foam Boosting, Viscosity Increasingagent - Aqueous, Viscosity Increasing Agent, Emollient, Emulsifying, Viscosity Controlling
0 Unknown
Polyglyceryl-10 Laurate
Skin Conditioning
1 A
Ethylhexylglycerin
Skin Conditioning, Deodorant
VIEW ALL INGREDIENTS